Equipia: DME software that actually works
Equipia was built for durable medical equipment (DME) providers by people who’ve lived the daily chaos—lost faxes, missing notes, endless follow-ups, and systems that never talk to each other. We built the platform we always wished existed.
Automate documentation, chart reviews, inventory, and claims with a unified system designed to reduce denials and connect every part of your DME operation.
No more spreadsheets. No more guesswork. Just software that finally does what it’s supposed to.
Key Features Overview
Explore our comprehensive suite of key features designed to enhance efficiency, streamline processes, and elevate your experience.
Cleaner claims Faster payments.
Equipia auto-fills documentation, flags potential issues early, and minimizes back-and-forth with payers—helping DME providers move claims forward faster with less manual work.
Real-time patient responsibility calculation
Patients receive clear, upfront cost information based on verified insurance coverage. This reduces confusion at the point of care and helps teams minimize write-offs while improving the timing of patient payments.
Inventory you can count on
Track items across your supply chain—from prescription through delivery. Equipia connects inventory to claims so teams have clear visibility into what’s been dispensed, what’s covered, and what’s billable.
What Makes Equipia Different
Equipia was built to replace fragmented DME workflows with a single, intelligent platform that actually works—from documentation to billing.
Chart-Reading Intelligence Built for Claims Accuracy
Equipia reviews referrals and clinical notes against payer-specific medical necessity rules—including LCDs, NCDs, and Medicaid—to surface gaps early and help teams resolve issues before they lead to denials.
Patient Portal That Drives Collections
Patients are invited into a secure portal with real-time eligibility, coverage details, and payment options—bringing financial transparency earlier into the process.
In live Equipia workflows, practices have seen patient collections increase as high as 56% by addressing financial responsibility before products are dispensed.
Digital Delivery = Instant Claim Submission
Whether shipped or dispensed in person, patients review and sign delivery tickets electronically. Once signed, the system instantly finalizes and submits the claim—no manual uploads, no delays, no missed steps.
End-to-End Transparency
From intake to delivery, patients and staff stay informed. Real-time order tracking, automatic documentation capture, and mobile-friendly tools create a seamless, transparent experience across the board.
90%
Revenue cycle automation through end-to-end workflow orchestration
98%
AI-powered document extraction accuracy
100%
Payer-specific compliance logic coverage at the rules level
60%
Up to 60% Fewer preventable denials with automated validation
Up to 2x
Faster claims readiness by aligning documentation and billing from the start
In Their Own Words
From clinicians to business leaders, our users share how Healthcare Automations helps them work smarter, simplify processes, and focus more on patient care.
"Equipia has saved me hours each week while working in the field with patients. I no longer waste time digging through charts or chasing down missing documentation. Having clinical data and patient history at my fingertips helps me make accurate brace recommendations on the spot. It’s streamlined everything—so I can focus more on patient care and less on paperwork."
Jon M.
Clinical Operations Director, Medtech Orthopedics
"I used to spend my entire day entering referrals and double-checking paperwork. The repetitive nature of intake made it easy to miss something—and mistakes meant delays. Since switching to Equipia, the system handles the entire intake process from start to finish with better than 98% accuracy. Now I manage the workflow instead of being buried in it. Equipia didn’t just make my job easier—it made career growth possible."
Shel, H.
HA Clarity Assistant, Local DME
"Before Equipia, half my time was spent babysitting paperwork—chasing down referrals, waiting on approvals, and dealing with denials that killed my commissions. Now I can focus on what I do best: helping providers and getting patients what they need. Equipia handles the backend so I don’t lose deals to delays. My approvals are faster, my commissions are up, and my job is finally about selling again."
Raven B.
TLC DME
"I built Equipia because I was tired of broken promises from other DME software. We were drowning in manual work, chasing documentation, and losing revenue from avoidable denials. Now? We're running lean, getting paid faster, and my team finally has time to breathe. Equipia works because it was built by people who’ve lived the chaos—and fixed it."
DME Business Owner & Founder
Equipia
